Frequently asked questions

Use this text to share information about your product or shipping policies.

How do I order?

Click "Add to Cart" on the product page to proceed with the purchase.

Can you deliver to anywhere in Japan?

Yes, we ship nationwide. Shipping costs vary depending on the region.

What is the delivery time after placing an order?

Ready-made products will ship within 7-10 business days. Customized products will take approximately 3 weeks.

How do I pay?

We accept credit cards, Apple Pay, Google Pay, etc.

Can I change the shipping address?

Changes can be made before shipping. Please contact us using the inquiry form.

Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h